Norwegian Speaking Customer Service Advocate
2 days ago
We are seeking a skilled and passionate customer service representative to join our team in Athens. As a key member of our telecommunications department, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.
Your Key Responsibilities:
- Provide top-notch customer support to Norwegian-speaking clients through various communication channels, including phone, email, and chat.
- Efficiently handle customer inquiries and resolve issues in a timely and professional manner.
- Maintain a friendly and approachable demeanor in all interactions, while upholding the company's values and standards.
- Document customer interactions accurately for quality assurance and service improvement purposes.
- Collaborate with team members to achieve operational goals and enhance customer experiences.
- Participate in ongoing training and development programs to stay informed about products, services, and best practices.
Requirements:
- Fluency in Norwegian (both written and spoken) is essential for this role.
- A strong passion for customer service and helping others is necessary to succeed in this position.
- Previous experience in customer service is an advantage, but not mandatory.
- Excellent communication and interpersonal skills are required to build strong relationships with customers and colleagues.
- Problem-solving abilities with a customer-oriented focus are essential for resolving issues effectively.
- The ability to adapt to a dynamic work environment and learn new skills quickly is also important.
- A willingness to learn and grow within a supportive and innovative team is highly valued.
Benefits:
- Private health insurance to ensure your well-being.
- Training and development opportunities to enhance your skills and career prospects.
- A performance-based bonus scheme to reward your hard work and dedication.
- A fully paid relocation package, including flight, transfer, and hotel expenses, to make your move as smooth as possible.
- An above-average Greek salary to reflect your value to the team.
- Free Greek lessons to help you settle into your new life in Athens.
- Discounts and other perks to make your work-life balance even more enjoyable.
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