Virtual Assistant Service Representative
1 day ago
We are seeking a highly motivated and experienced Customer Support Specialist to join our Virtual Assistant Department.
This is an exciting opportunity for individuals who are fluent in Czech and passionate about delivering exceptional customer service in a virtual setting.
Key Responsibilities:- Provide top-notch support to Czech-speaking clients through various communication channels, ensuring their queries are resolved efficiently and professionally.
- Assist customers with inquiries related to virtual assistant services and provide effective solutions.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance customer satisfaction.
- Participate in ongoing training to stay informed about industry trends and service improvements.
- Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language are clearly stated in your CV and/or Cover Letter.
- Strong commitment to providing excellent customer service.
- Previous experience in customer support is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a can-do attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a remote setting while managing time efficiently.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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