Customer Success Account Manager
3 weeks ago
Job Description:
**About the Role**
We are seeking a highly motivated and experienced Customer Success Account Manager to join our team at Cross Border Talents. As a Customer Success Account Manager, you will be responsible for building and maintaining strong, long-lasting customer relationships, ensuring timely and successful delivery of our solutions according to customer needs and objectives, and developing trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
**Key Responsibilities**
* Identify opportunities for upselling and cross-selling our products and services
* Execute strategic sales plans to achieve or exceed sales targets and expand customer base
* Conduct cold calls to potential customers to create new opportunities
* Handle customer concerns and provide appropriate solutions
* Collaborate with internal teams to ensure customer satisfaction and resolution of any issues
**Requirements**
* Proven work experience as a Sales Representative or similar role
* Minimum 1 year of experience in B2B sales, with a track record of achieving sales quotas
* Experience in cold calling and upselling techniques
* Excellent communication and negotiation skills
* Fluent in German and English (both written and verbal)
* Strong organizational skills with the ability to manage multiple tasks
**What We Offer**
* Comprehensive health insurance
* 25 days of annual leave
* 50 EUR meal voucher per month
* Permanent contract
* Fully-paid training for 3 weeks
* Relocation package for candidates moving from abroad
**How to Apply**
If you are a motivated and experienced sales professional looking for a new challenge, please submit your resume and cover letter detailing your relevant experience and why you are a good fit for this position.
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