Bilingual Client Success Leader

3 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

Role Overview:

We are seeking a highly motivated and communicative Bilingual Client Success Manager to contribute to the success of our clients. If you are fluent in German and English, have a passion for technology, and enjoy helping clients find the best solutions, this role is perfect for you.

Main Responsibilities:

  • Provide exceptional customer service by addressing inbound client inquiries.
  • Identify customer needs and offer personalized solutions.
  • Build and nurture strong client relationships through proactive communication and follow-ups.
  • Partner with the sales team to achieve and surpass sales goals.
  • Stay informed on industry trends and product updates to provide clients with accurate information.

Requirements:

  • Proficiency in both German and English, spoken and written.
  • Previous experience in sales or customer service, preferably in the tech sector.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a hybrid team.
  • Familiarity with CRM systems and sales tools is an advantage.

Benefits:

  • 14 salaries annually (12 monthly + bonuses during Easter, Summer, and Christmas).
  • Private Health & Life Insurance.
  • Performance-based bonuses.
  • 25 days of annual leave.
  • Permanent contract.
  • Meal voucher of 50 monthly for all projects.

Working Hours: 40 hours per week (8 hours per day / 5 days a week).



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