Italian Speaking Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeCareer Full time
Customer Service Representative Job Description

We are seeking a customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to customers via phone, email, and chat, ensuring their needs are met in a timely and efficient manner.

The ideal candidate will have excellent communication skills, both written and verbal, with the ability to empathize with customers and provide solutions to their problems. They should also be tech-savvy, with a strong understanding of digital cameras, printers, and photocopiers.

Responsibilities:

  • Communicate effectively with customers via various channels
  • Track and follow up on cases to ensure timely resolution
  • Build and maintain strong relationships with partners and customers
  • Work towards meeting targets set by client statements of work and internal targets
  • Provide technical support and troubleshoot issues for customers
  • Follow standard diagnostic procedures to resolve customer queries efficiently

Requirements:

  • Strong written and verbal Italian language skills
  • Good English communication skills
  • Tech savviness with digital cameras, printers, and photocopiers
  • Solution-driven thinking with an empathetic approach
  • A positive and adventurous attitude

What We Offer:

  • Complete relocation support, including flight tickets, accommodation, and house searching assistance
  • Competitive monthly salary and bonuses
  • Health care benefits and various discounts
  • Full training and professional development opportunities
  • State-of-the-art working premises with relaxing break areas

This is a fantastic opportunity to advance your career and work with a multinational company, developing strong experience and skills while representing a global brand. Join our team today and take the first step towards a rewarding career

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