Dutch Speaking Customer Experience Expert

1 day ago


Athens, Attica, Greece beBeeDutch Full time
Customer Service Representative Opportunity

Patrique Mercier Recruitment is a leading recruitment agency dedicated to connecting talented professionals with outstanding job opportunities across various regions. We are currently seeking a Dutch Speaking Customer Service representative for a prominent Electronics Company.

Key Responsibilities:
  • Deliver exceptional customer service via phone, email, and chat communications in Dutch.
  • Assist customers with product inquiries, orders, and troubleshooting.
  • Resolve customer complaints and provide effective solutions.
  • Educate customers on product features and help them with usage and set-up questions.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with team members to enhance service processes and customer satisfaction.

Requirements:

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service, particularly in the electronics sector, is preferred.
  • Excellent problem-solving skills and a customer-centric approach.
  • Ability to work independently and as part of a team.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package


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