
Dutch Speaking Customer Experience Expert
1 day ago
Patrique Mercier Recruitment is a leading recruitment agency dedicated to connecting talented professionals with outstanding job opportunities across various regions. We are currently seeking a Dutch Speaking Customer Service representative for a prominent Electronics Company.
Key Responsibilities:- Deliver exceptional customer service via phone, email, and chat communications in Dutch.
- Assist customers with product inquiries, orders, and troubleshooting.
- Resolve customer complaints and provide effective solutions.
- Educate customers on product features and help them with usage and set-up questions.
- Document customer interactions accurately in the CRM system.
- Collaborate with team members to enhance service processes and customer satisfaction.
Requirements:
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Prior experience in customer service, particularly in the electronics sector, is preferred.
- Excellent problem-solving skills and a customer-centric approach.
- Ability to work independently and as part of a team.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package
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