
Streaming Platform Customer Support Representative
2 days ago
Are you ready for a new challenge in customer support? We are seeking highly skilled and motivated Norwegian-speaking professionals to join our team as customer service representatives for a leading streaming platform. In this role, you will play a key part in delivering exceptional user experiences, engaging with clients through various channels, and providing timely resolutions to their inquiries.
Key Responsibilities- Deliver top-tier customer support to Norwegian-speaking clients via phone, email, and chat, ensuring that every interaction is personalized and effective.
- Troubleshoot and resolve customer inquiries efficiently and promptly, leveraging your problem-solving skills to find solutions.
- Stay up-to-date on company features and offerings to provide accurate information to customers.
- Document all customer interactions meticulously in our CRM system.
- Collaborate with colleagues to enhance customer service strategies and improve overall performance.
- Participate in ongoing training and professional development opportunities to stay ahead of the curve.
- Fluent in Norwegian, both written and spoken; English proficiency is essential.
- Exceptional communication and customer service skills, with the ability to build strong relationships with clients.
- Able to handle multiple tasks efficiently in a fast-paced environment.
- Strong analytical thinking and problem-solving abilities, with a keen eye for detail.
- Prior experience in customer service or a related field is highly valued.
- Familiarity with CRM tools and customer interaction platforms is preferred.
- Adaptability, a positive mindset, and a willingness to learn and grow in a new cultural environment.
- Private health insurance for peace of mind.
- Ongoing training and development opportunities to help you grow professionally.
- A performance-based bonus scheme to recognize outstanding achievements.
- Two additional salaries per year to ensure financial stability.
- Fully paid relocation package, including flights, transfers, and hotel accommodations.
- A competitive salary that reflects your value to the team.
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