Croatian-English Travel Customer Service Representative
20 hours ago
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through multiple communication channels.
About the Role:
- Answer incoming communications from customers in a timely and professional manner.
- Conduct research to provide accurate and complete information to resolve customer issues.
- Be the first point of contact for our accommodation partners, resolving basic questions and queries.
- Provide excellent service and ensure high levels of partner satisfaction.
Requirements:
- Fluent in Croatian and English.
- High school diploma or equivalent.
- 6 months or more of customer service, tourism, or hospitality experience.
- Strong product knowledge and ability to explain it to customers.
- Computer savvy with proficiency in software applications.
- Greece resident or ability to relocate and gain work authorization.
What We Offer:
- A dynamic and community-minded organization.
- Career growth opportunities and ongoing training.
- Diverse and inclusive work environment.
- 25 days annual leave per year.
- Relocation assistance available.
- Potential to build your skills and knowledge as a brand ambassador.
- Competitive compensation and performance bonus opportunities.
Why Join Us?
At [Company], we believe in empowering our employees to make a difference in the lives of our customers. As a Customer Service Representative, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.
We are committed to creating a workplace that is diverse, inclusive, and respectful of all individuals. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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