Croatian-English Travel Customer Service Representative

22 hours ago


Athens, Attica, Greece beBeeTravel Full time
Customer Service Representative

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through multiple communication channels.

About the Role:

  • Answer incoming communications from customers in a timely and professional manner.
  • Conduct research to provide accurate and complete information to resolve customer issues.
  • Be the first point of contact for our accommodation partners, resolving basic questions and queries.
  • Provide excellent service and ensure high levels of partner satisfaction.

Requirements:

  • Fluent in Croatian and English.
  • High school diploma or equivalent.
  • 6 months or more of customer service, tourism, or hospitality experience.
  • Strong product knowledge and ability to explain it to customers.
  • Computer savvy with proficiency in software applications.
  • Greece resident or ability to relocate and gain work authorization.

What We Offer:

  • A dynamic and community-minded organization.
  • Career growth opportunities and ongoing training.
  • Diverse and inclusive work environment.
  • 25 days annual leave per year.
  • Relocation assistance available.
  • Potential to build your skills and knowledge as a brand ambassador.
  • Competitive compensation and performance bonus opportunities.

Why Join Us?

At [Company], we believe in empowering our employees to make a difference in the lives of our customers. As a Customer Service Representative, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.

We are committed to creating a workplace that is diverse, inclusive, and respectful of all individuals. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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