Croatian Travel Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeTravel Full time
Customer Experience Specialist

We are seeking a highly skilled Customer Experience Specialist to join our team in Greece. As a key member of our customer experience team, you will play a vital role in delivering exceptional service to our customers.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via voice, chat or email
  • Conduct research to resolve customer issues and provide accurate information
  • Work closely with partner hotels to ensure a high level of service and a positive experience for their guests
  • Utilize company tools and resources to provide excellent customer experiences
Requirements:
  • Fluent in Croatian and English
  • High school diploma or equivalent
  • At least 6 months of customer service, tourism or hospitality experience
  • Strong knowledge of product or service information
  • Computer literate
  • Able to relocate to Greece and obtain necessary work authorization
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package including annual leave and relocation assistance
  • The chance to work with a diverse and community-minded organization
  • Potential to build skills and knowledge as a brand ambassador for a leading travel brand
About Us:

Our organization is dedicated to delivering exceptional customer experiences through the use of technology and humanity. We strive to create a work environment that values diversity, inclusivity and employee well-being.



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