Croatian-English Travel Customer Service in support of
3 weeks ago
Croatian-English Travel Customer Service in support of Booking.com
Your responsibilities
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Croatian-English Travel Customer Service in support of Booking.com working on site in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You'll be Doing
Looking to build your career in the travel industry? Whether it's getting answers for customers quickly, consulting on products or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
During a Typical Day, You'll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
Our requirements
- Fluent in Croatian and English
- High school diploma or equivalent
- 6 months or more of customer services experience
- Recognize, apply and explain your product or service knowledge
- Computer savvy
- High speed internet in your quiet home work environment
- Greece resident or ability to relocate and gain work authorization expediently to Greece
What we offer
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- 25 days annual leave per year
- Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station
- Relocation assistance available
- Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
- And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to a Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.
Aplikuj
-
Lagoumitzi 40, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full timeCroatian-English Travel Customer Service in support of Booking.comYour responsibilities Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Croatian-English Travel Customer Service in support of Booking.com working on site in Athens, Greece, you’ll be a part of creating and delivering...
-
Unique Travel Customer Service Opportunity
7 days ago
Lagoumitzi, Greece beBee Careers Full timeTravel Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Travel Customer Service Representative.This is an exciting opportunity to work with a leading company in the travel industry, providing exceptional service to customers and helping them to achieve their travel goals.Your...
-
Lagoumitzi, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full timeGerman-English Travel Customer Service in support of Booking.com - Relocation to Athens, GreeceYour responsibilitiesAnswer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Resolve the customer's issues before escalating to the next level ...
-
Lagoumitzi, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full timeFrench-English Travel Customer Service in support of Booking.com - Relocation to Athens, GreeceYour responsibilitiesAnswer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Our requirementsFluent in French and English 6...
-
Travel Customer Service Representative
6 days ago
Lagoumitzi, Greece beBee Careers Full timeTravel Customer Service RepresentativeYour role involves providing exceptional customer service to clients in French and English, ensuring their needs are met and issues resolved efficiently.We're seeking a highly skilled professional with excellent communication skills and a passion for delivering top-notch support. If you're motivated by helping others and...
-
Global Customer Support Representative
2 weeks ago
Lagoumitzi, Greece beBee Careers Full timeGerman-English Travel Customer Service OpportunityWe are looking for a highly skilled and multilingual professional to join our team as a customer service representative in support of travel-related services. Your Key ResponsibilitiesProvide exceptional customer service through effective communication, empathy, and problem-solving skills.Conduct thorough...
-
Lagoumitzi 40, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full timeGerman-English Travel Customer Service in support of Booking.com - Relocation to Athens, GreeceYour responsibilities Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Resolve the...
-
Lagoumitzi 40, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full timeFrench-English Travel Customer Service in support of Booking.com - Relocation to Athens, GreeceYour responsibilities Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Our requirements ...
-
Travel Support Specialist
7 days ago
Lagoumitzi, Greece beBee Careers Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled and experienced Customer Service Representative to join our team in Athens, Greece. As a Customer Service Representative, you will be responsible for handling incoming customer communications, conducting research to provide answers, and resolving customer issues.About the RoleProvide...
-
Customer Service Representative
2 weeks ago
Lagoumitzi, Greece beBee Careers Full timeRelocate to Greece and Thrive in a Customer Service RoleYour responsibilities will include answering incoming communications from customers, conducting research to provide answers for customers to resolve their issues.You will be responsible for handling customer inquiries with professionalism and careProvide accurate and timely solutions to customer...
