Customer Support Agent

1 day ago

Greece Superbet Full time €15,000 - €25,000 per year

It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.


At Superbet, we're committed to delivering exceptional customer experiences. We believe in
building strong relationships with our customers, and we're looking for a Customer Support
Agent to help us do just that. If you're passionate about problem-solving and enjoy connecting
with people, this is the role for you

As part of our team, you'll be the voice of Superbet, managing customer interactions across
various channels and ensuring that every customer receives the support they need, when they
need it. We're looking for someone who understands customer challenges, remains positive
under pressure, and communicates clearly and effectively.

What you'll do:

  • Respond to inbound and/or outbound calls, emails, and, social media channels, live chat inquiries.
  • Address customer needs, provide solutions, and offer alternatives to any issues they may face.
  • Keep accurate records of all interactions using our call center database.
  • Build lasting relationships with customers to encourage loyalty.
  • Continuously learn and grow your product knowledge.
  • Meet daily targets for service quality, productivity, and customer satisfaction.
  • Participate in training to improve your skills and stay up to date.
  • Manage social media interactions and third-party review sites.
  • Work closely with other teams to achieve outstanding business results.

What we're looking for:

  • Strong listening and communication skills—verbal and written.
  • Ability to stay organized and work efficiently.
  • Flexible mindset and a drive to improve processes and outcomes.
  • A keen eye for detail.
  • Capability to manage multiple tasks at once and stay on top of deadlines.
  • A friendly, empathetic approach to all customer interactions.
  • Previous experience in customer support or a call center.
  • Medium-level proficiency in English and fluency in Greek.

Please provide us your CV in English.

About Superbet Group

Superbet is a global tech and entertainment company committed to delivering thrilling, technology-driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil.

Superbet's ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group's global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes.

Global Recognition and Standards

In 2019, Blackstone Inc., the world's largest private equity firm, recognized Superbet's vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth.

As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA).

  • Customer Support Agent

    2 weeks ago

    Greece Superbet Full time €20,000 - €40,000 per year

    At Superbet, we're committed to delivering exceptional customer experiences. We believe in building strong relationships with our customers, and we're looking for a Customer Support Agent to help us do just that. If you're passionate about problem-solving and enjoy connecting with people, this is the role for you As part of our team, you'll...

  • Customer Support Agent

    1 day ago

    Athens, Attiki, , Greece Pandas Full time €20,000 - €40,000 per year

    Imagine if your work transformed an entire industry, all while helping achieve a more sustainable future. That's the kind of work we do here, at Pandas. Our mission? To push the mobile device ecosystem to 100% circularity - where for every 1 device that is bought, another 1 is traded in - just as easily.We are an agile tech startup backed by industry...

  • Italian Customer Care Agent

    1 day ago

    Greece speakit Full time €25,000 - €40,000 per year

    On behalf of our client, a leading e-commerce platform offering a wide range of products in categories, we are looking for an Italian Customer Care Agent to join their dynamic team.As an Italian Customer Care Agent, you will be the primary point of contact for our client's Italian-speaking customers, providing support and assistance via email, chat and...

  • Trade-In Support Agent

    1 day ago

    Athens, Attiki, , Greece Pandas Full time €25,000 - €40,000 per year

    Imagine if your work transformed an entire industry, all while helping achieve a more sustainable future. That's the kind of work we do here, at Pandas. Our mission? To push the mobile device ecosystem to 100% circularity - where for every 1 device that is bought, another 1 is traded in - just as easily.We are an agile tech startup backed by industry...

  • German Customer Agent in Greece

    1 day ago

    Santorini, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Become a Part of Our Team as a Travel Agent and Craft Memorable JourneysAre you passionate about travel and dedicated to providing outstanding customer service? This is your opportunity to assist clients in creating unforgettable travel experiences while working in a fast-paced, fulfilling environmentAbout the Position:As a Travel Agent, you will guide...

  • Dutch or Flemish Customer Service Agent – Live

    7 days ago

    Greece BOROLEO Full time €30,000 - €40,000 per year

    Greece is known as a beautiful holiday destination, but did you know you can also move there and start a new job? We can help you make it happen Join an ambitious and flexible company where you'll assist customers with their questions while experiencing the magic of Greek life.Try the delicious cuisine, enjoy the sunshine, and explore the hotspots – it's...

  • Customer Support

    1 week ago

    Greece PlanetJobs Full time €40,000 - €60,000 per year

    What You Will Be Doing:Handling incoming phone calls, messages, and emails from customers.Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.Troubleshooting technical issues and offering solutions to customer inquiries.Processing warranty claims, repairs, and replacements.Offering product...

  • CS Agents i-Gaming with Greek on site

    1 day ago

    Athens, Kallithea, , Greece Soft2Bet Full time €40,000 per year

    We are looking for Customer Support Agents with Greek & English who will contact and support the best customers in the market.We work on site and in 24 hrs shifts Main responsibilities Providing support in Greek by email and Live chats; Processing with high attention to details and content; Identifying clients' needs and proactively proposing solutions;...

  • Customer Support

    2 weeks ago

    Greece HRM Institute for RealRec Full time €12,600 - €16,140 per year

    · Work from the office in Athens or remotely anywhere in GreeceWe are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included.What you will be doing:· Address and resolve customer inquiries and...

  • Customer Support

    7 days ago

    Greece Savior Artigos Texteis Lda Full time €30,000 - €40,000 per year

    Looking for an exciting new role in Greece? Join a global company providing support to international clients. Responsibilities: Assist customers in French with professionalismRecord and resolve issues using company toolsMaintain customer satisfaction Requirements: Fluency in French & EnglishOrganized and adaptable personalityStrong attention to detail ...