Dutch Speaking Helpdesk Support Agent
6 days ago
Join our enthusiastic team at Patrique Mercier Recruitment as a Dutch Speaking Helpdesk Support Agent We are seeking motivated individuals who are dedicated to providing outstanding customer service. If you have excellent communication skills and a passion for helping others, this is the opportunity for you
In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical inquiries and ensuring that they have a seamless experience with our services. Your proactive approach and friendly demeanor will be essential in making a positive impact on our customers.
Main Responsibilities- Provide exceptional helpdesk support to Dutch-speaking customers through phone, email, and chat.
- Identify, troubleshoot, and resolve technical issues efficiently to meet client needs.
- Educate clients about product features and best practices to enhance their experience.
- Carefully document all customer interactions for future reference and service enhancement.
- Collaborate with team members to address customer concerns effectively.
- Engage in ongoing training to stay updated on the latest product offerings and industry trends.
- Fluency in Dutch (both written and spoken) is required. Your nationality and native language should be clearly stated.
- Excellent communication skills with a strong customer-focused approach.
- Solid problem-solving skills and the ability to think critically.
- Experience in customer service or helpdesk roles is highly desirable.
- A collaborative spirit and capability to work well within a team environment.
- Enthusiasm for technology and a strong desire to help clients.
- Commitment to delivering high-quality customer service and fostering positive client relationships
- · Private Health Insurance
- · Training & Development
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks
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