Back Office Administrator

17 hours ago

Athens Attiki NA Greece HFM Full time €25,000 - €40,000 per year

HFM is an
internationally acclaimed multi-asset broker, delivering cutting-edge trading
tools, platforms, and conditions to traders worldwide. We are committed to
innovation, transparency, and excellence in the financial markets. As we
continue to expand, we are seeking a driven and strategic Back Office Administrator French/Arabic to join our team

Your role at HFM:

  • Process and monitor client
    deposits.
  • Investigate and process client withdrawal requests.Process funds
    transfers.
  • Provide assistance to
    all departments for back office related tasks in a timely manner.
  • Ensure compliance with
    the company's anti-fraud policy by conducting thorough investigations.
  • Request additional
    documentation when needed, communicate with banks and processors and conduct
    any further required investigations.
  • Check KYC documents and
    activate accounts.
  • Assist clients with
    general finance inquiries.
  • Provide daily
    screenshots of payment gateway balances for accounting reconciliation.
  • Reply to all client
    emails regarding account approvals and funding.
  • Report any issues to the
    line Manager.

Requirements

What You Bring:

  • 1+ years'
    experience in a similar role.
  • Good
    command of the Arabic or French language (oral and written). Any additional language would
    be considered an advantage.
  • Basic Computer
    skills.
  • Experience within
    FX industry/ Funding Operations would be considered an
    advantage.
**Resumes must be submitted in English. Applicants must be eligible or have legal authorisation to work in the country where the position is based.

Benefits By joining us, you can expect:
  • Hybrid Work Model (2 days working from home).
  • 22 days of Annual Leave (reaching up to 30 days per year based on years' service)
  • Comprehensive Health & Life Insurance (from day one)
  • Friday afternoons off in Summer (July & August)
  • Birthday Leave
  • Referral Bonus
  • Paid Time Off for Training & Education
Kick off an exceptional career with HFM and follow the path to success
Sounds like you? Come and write the next chapter with us
All applications will be treated as confidential.

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