Back Office Executive

5 days ago

Athens, Attica, Greece NN GROUP Full time €25,000 - €35,000 per year

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80's We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years.

What you will do:

As a Back Office Executive at NN Hellas, you'll be the go-to link between our independent agents and internal teams. You'll ensure smooth operations, clear communication, and top-tier service for our individual insurance products empowering our partners and supporting business growth.

Your day-to-day:

  • Acting as the primary point of contact between independent agents and NN Hellas' operational departments.
  • Supporting daily operations by coordinating requests, resolving issues, and ensuring timely responses.
  • Assisting brokers, agents, and their back-office teams in navigating NN Hellas' systems and procedures.
  • Delivering training sessions and ongoing support to enhance partners' understanding of operational workflows.
  • Ensuring compliance with internal policies and regulatory requirements across all activities.

Qualifications:

  • Bachelor's degree in business administration or a related field.
  • Minimum of 3 years of experience in insurance operations, preferably in retail or intermediary support roles.
  • Technical & Professional Skills
  • Strong communication skills, both written and verbal.
  • Excellent organizational and multitasking abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Familiarity with CRM systems and back-office platforms is a plus.
  • Attention to detail and problem-solving mindset

Personal Profile:

  • Customer-focused, with a passion for delivering excellent service.
  • Proactive and self-motivated, with a hands-on approach to challenges.
  • Adaptable to changing priorities and fast-paced environments.
  • A team player who thrives in collaborative settings.

What we offer:

  • Extensive training opportunities - on-demand and on-site options
  • Partnership with multiple educational institutions across Greece for advanced education, with tuition support
  • Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
  • Pension Scheme to secure your financial future
  • Well-being and work-life balance
  • One-time budget for home-office equipment to make your work-from-home comfortable
  • Recognition and rewards for excellence
  • Monthly meal allowance
  • Recently renovated offices, central location, with easy access

Ready to join us?

If you're organized, proactive, and enjoy supporting business partners through seamless operations and clear communication, this is your chance to make an impact. Join us and help drive service excellence in our Independent Distributors Channel

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