Back Office Administrator

6 days ago

Athens, Attica, Greece BOX NOW AE Full time

We are seeking a detail-oriented and organized Back Office Administrator to support our international Freight Forwarding operations. The ideal candidate will play a critical role in ensuring smooth and efficient customs clearance processes, working closely with both internal teams and external partners. This role requires excellent communication skills, a proactive attitude, and strong familiarity with documentation and administrative processes in a logistics environment.

Key Responsibilities

  • Coordinate with international partners to provide necessary information and documentation.
  • Maintain accurate records of all customs-related transactions and documentation.
  • Assist in resolving disputes or delays related to customs clearance.
  • Provide support to the logistics and customer service teams regarding customs queries.
  • Identify and implement process improvements to optimize clearance efficiency.
  • Ensure that all administrative tasks related to customs and shipping are completed in a timely and compliant manner.
  • Liaise with customs brokers, freight forwarders, and regulatory authorities as needed.

Qualifications

  • 0-2 years experience in a back office, logistics, or administrative role, ideally within an international trade environment.
  • Ideally familiarity with customs clearance procedures and documentation.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs software.
  • Excellent communication skills, both written and verbal, in Greek and English.
  • Strong organizational skills and attention to detail.
  • Ability to work independently, manage multiple tasks, and meet deadlines.

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