Back Office Administrator
2 days ago
We are seeking a detail-oriented and organized Back Office Administrator to support our international Freight Forwarding operations. The ideal candidate will play a critical role in ensuring smooth and efficient customs clearance processes, working closely with both internal teams and external partners. This role requires excellent communication skills, a proactive attitude, and strong familiarity with documentation and administrative processes in a logistics environment.
Key Responsibilities
- Coordinate with international partners to provide necessary information and documentation.
- Maintain accurate records of all customs-related transactions and documentation.
- Assist in resolving disputes or delays related to customs clearance.
- Provide support to the logistics and customer service teams regarding customs queries.
- Identify and implement process improvements to optimize clearance efficiency.
- Ensure that all administrative tasks related to customs and shipping are completed in a timely and compliant manner.
- Liaise with customs brokers, freight forwarders, and regulatory authorities as needed.
Qualifications
- 0-2 years experience in a back office, logistics, or administrative role, ideally within an international trade environment.
- Ideally familiarity with customs clearance procedures and documentation.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs software.
- Excellent communication skills, both written and verbal, in Greek and English.
- Strong organizational skills and attention to detail.
- Ability to work independently, manage multiple tasks, and meet deadlines.
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