Account Relationship Manager

2 days ago


Kifissia, Attica, Greece 14955b11-f8e4-4c45-b440-df252b8b3f19 Full time €45,000 - €55,000 per year

Brands:
bwin, Sportingbet, Vistabet

We're on a mission to drive growth through exceptional customer relationships.

As an
Account Relationship Manager (ARM)
, you'll work with our most valued Sportsbook and Casino customers, helping them get the best possible experience while maximizing their lifetime value to our leading brands.

This is your chance to join a
high-performing team in a fast-paced, supportive environment
, where innovation, collaboration, and customer focus are at the heart of everything we do.

What You'll Do:

  • Build, grow, and manage a portfolio of high-value customers
  • Drive revenue by enhancing customer loyalty and satisfaction
  • Deliver personalized, proactive support tailored to each customer's preferences
  • Identify growth opportunities and optimize customer journeys
  • Coordinate communications, hospitality events, and issue resolution
  • Analyze player behavior and campaign effectiveness to improve performance
  • Ensure compliance with all relevant policies and regulations

What You Bring:

  • Proven experience in online gaming or a similar fast-moving industry
  • Excellent interpersonal and customer communication skills
  • Fluent in both Greek and English
  • Proficiency in Excel and data-driven decision-making
  • A proactive, detail-oriented, and sales-driven mindset
  • Ability to work independently while being a team player

What We Offer:

  • Competitive salary with bonus potential
  • Comprehensive health insurance coverage
  • Hybrid working model (office + remote flexibility)
  • A fun, dynamic, and inclusive team environment
  • Ongoing professional training and development

Join us and help shape the future of customer experience in gaming.

Apply now and make an impact where it counts.



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