Customer Support
2 weeks ago
- Recruitment Process:
Easy online recruitment process (phone call interview) - No Experience Needed:
What matters are your language skills and willingness to learn new things
We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.
Project
:
You will be responsible for providing excellent customer support service to
Greek
speaking customers of one of the most well known companies in the world.
What you will be doing:
- Process requests and resolve customer issues
- Manage incoming calls, chats, messages and emails
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Meet personal/customer service team targets and case handling quotas
- Keep records of customer interactions, process customer accounts and file documents
Requirements:
- Fluency in
Greek
(must be C1) - Communicative level of English language (B1-B2)
- You live in Athens
- Ability to communicate clearly and effectively
What we offer:
- 14 salaries per year
- Monthly Bonus of up to 180 (Euro gross per month)
- Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law
- Holidays (weekends) are paid higher (according to the Greek law)
- Health package
Note: We require EU citizenship or full rights to work in Greece
In your CV please include your full name, a phone number and your personal e-mail address.
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