Customer Support

2 weeks ago

Athens, Attica, Greece REAL Rec Solutions Full time €12,000 - €18,000 per year
  • Recruitment Process:
    Easy online recruitment process (phone call interview)
  • No Experience Needed:
    What matters are your language skills and willingness to learn new things

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.

Project
:

You will be responsible for providing excellent customer support service to
Greek
speaking customers of one of the most well known companies in the world.

What you will be doing:

  • Process requests and resolve customer issues
  • Manage incoming calls, chats, messages and emails
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal/customer service team targets and case handling quotas
  • Keep records of customer interactions, process customer accounts and file documents

Requirements:

  • Fluency in
    Greek
    (must be C1)
  • Communicative level of English language (B1-B2)
  • You live in Athens
  • Ability to communicate clearly and effectively

What we offer:

  • 14 salaries per year
  • Monthly Bonus of up to 180 (Euro gross per month)
  • Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law
  • Holidays (weekends) are paid higher (according to the Greek law)
  • Health package

Note: We require EU citizenship or full rights to work in Greece

In your CV please include your full name, a phone number and your personal e-mail address.

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