HYBRID French Customer Success Account Manager

3 days ago

Athens, Attica, Greece Cross Border Talents Full time €104,000 - €130,878 per year

About the Role:

We are looking for a French-speaking Sales Representative / Customer Success Account Manager (CSAM) to join our team in Athens. This position involves managing B2B sales inquiries, conducting upselling activities, and ensuring customer satisfaction. If you have cold calling, upselling, and B2B sales experience and thrive in a dynamic, multicultural environment, we'd love to hear from you

Key Responsibilities:
  • Handle inbound and outbound sales activities for B2B clients.
  • Understand client needs and provide customized solutions to achieve business goals.
  • Upsell and cross-sell services to drive revenue growth.
  • Build and maintain strong relationships with clients, ensuring long-term satisfaction and retention.
  • Meet and exceed sales targets and KPIs.
  • Record all client interactions and sales activities in the CRM system.
Requirements:
  • Native French speaker with excellent communication skills in English (B2 level or higher).
  • At least 1 year of experience in B2B sales, including cold calling and upselling.
  • Strong negotiation and relationship-building skills.
  • Results-driven mindset with a focus on achieving sales targets.
  • Familiarity with CRM systems is a plus.
  • Ability to work rotational shifts from Monday to Friday:
    • 9 AM – 7 PM (shifts: 9–17, 10–18, 11–19).
What We Offer:

Benefits:

  • 14 salaries annually (12 monthly salaries + 1 for Easter + 1 split between summer and Christmas).
  • Private health & life insurance.
  • Performance bonuses based on targets.
  • Monthly meal voucher allowance of €50.
  • 25 days of annual leave.

Relocation Assistance (for candidates relocating to Greece):

  • 3 weeks of hotel accommodation near the office.
  • Up to €300 relocation support with the first paycheck.
  • Legal assistance for required documentation.
  • Candidates relocating from abroad must arrive in Athens 7 days before the start date for onboarding.

Please Note:

  • Relocated employees are required to work onsite for at least 3 months, unless they already have housing and an internet connection in Greece.
  • Flight tickets are not included, but reimbursement of up to €300 is available.
  • After the 3-week accommodation period, no assistance with long-term housing will be provided.

Contract Details:

  • Permanent contract.
  • 40-hour workweek (8 hours/day, 5 days/week).
  • Work hours: Monday to Friday, 9 AM – 7 PM (rotational shifts).

  • French-English Customer Success Account Manager

    3 days ago

    Athens, Attica, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full time €104,000 - €130,878 per year

    French-English Customer Success Account Manager (Relocation to Athens, Greece)Your responsibilitiesBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a French-English Customer Success Account Manager working onsite in Athens, Greece you'll be a part of bringing humanity to business. #experienceTTEC Our...

  • French-English Customer Success Account Manager

    3 days ago

    Athens, Attica, Greece TTEC Full time €40,000 - €60,000 per year

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As aFrench-English Customer Success Account Managerworking onsite in Athens, Greece you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work...

  • Customer Success Manager

    3 days ago

    Athens, Attica, Greece INTELIQUA Full time €40,000 - €60,000 per year

    Our CompanyAt INTELIQUA, we leverage the power of artificial intelligence to empower brands with the tools they need to thrive in the modern digital landscape.Our flagship platform, Eliqua.CX, serves as the cornerstone for building first-party data, enabling brands to gain unparalleled insights into their customer base. Our team consists of talented experts...

  • French Sales Representative

    3 days ago

    Athens, Attica, Greece CB Talents SP Full time €60,000 - €80,000 per year

    A global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the worlds most iconic and disruptive brands. They offer customer experience consulting, software, and technology services at the intersection of contact centre, CRM, AI and analytics. In this role, you will...

  • Account manager

    3 days ago

    Athens, Attica, Greece wherewework Hellas Full time €45,000 - €60,000 per year

    on behalf of: Peoplora Intl. Job details Own a portfolio of accounts: renewals, upsell/cross‑sell and long‑term relationship building.Understand client goals and translate them into actionable success plans and roadmaps.Coordinate with delivery, support and finance to ensure contract and SLA compliance.This position is for one of our international...

  • Vice President of Customer Success

    3 days ago

    Athens, Attica, Greece Reviva | Deorganising Crime ™ Full time €80,000 - €100,000 per year

    VP of Customer Success & Onboarding | Hybrid | Athens | Maritime SaaS The role: Reviva are working with a fast-growing Software company who create cutting edge Maritime Management AI solutions. They have shown steady and continuous organic growth over the last 2 years, and are now looking for a VP of Customer Success, to manage a team of 5 people and drive...

  • French Customer Support

    3 days ago

    Athens, Attica, Greece speakit Full time €1,100 per year

    As a French Customer Support – Hospitality services, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. Turn your passion for hospitality...

  • French Customer Support Representative

    3 days ago

    Athens, Attica, Greece apply2day Full time €104,000 - €130,878 per year

    Looking for a role where your love for the French language and helping other plays a major factor? We are hiring on behalf of our client, for the role of French Customer Support Representative The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to...

  • French Customer Support Representative

    3 days ago

    Athens, Attica, Greece apply2day Full time €104,000 - €130,878 per year

    Looking for a role where your love for the French language and helping other plays a major factor? We are hiring on behalf of our client, for the role of French Customer Support RepresentativeThe role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to...

  • Customer Success Specialist

    3 days ago

    Athens, Attica, Greece Spendbase Full time €40,000 - €80,000 per year

    Spendbase is a global fintech company with a startup mindset dedicated to helping businesses optimize their spending on SaaS, cloud services, and corporate cards.We're looking for an experienced and proactive Customer Success Specialist to own customer relationships and drive long-term value.What you'll do:Manage the full customer lifecycle: onboarding,...