French-English Customer Success Account Manager
2 days ago
French-English Customer Success Account Manager (Relocation to Athens, Greece)
Your responsibilities
- Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a French-English Customer Success Account Manager working onsite in Athens, Greece you'll be a part of bringing humanity to business. #experienceTTEC
- Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Greece says it all
- What You'll be Doing
- Are you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you're looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you
- During a Typical Day, You'll
- Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue
- Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities
- Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
- Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
- Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.
- Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.
Our requirements
- What You Bring to the Role
- Excellent verbal and written communication skills in French and English
- 1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling
- Strong understanding of cloud-based solutions and subscription models
- Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media
- Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets
- Ability to analyze customer data and market trends to identify growth opportunities
- Confidence in presenting to and advising C-suite decision makers
What we offer
- Monday - Friday work week (no weekend shifts)
- Supportive of your professional development, career growth initiatives and opportunities
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values.
- Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.
- Visit for more information.
- Hundreds of free courses to support your career growth wherever that may take you.
Aplikuj
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