Travel Coordinator

We are looking for a
French-speaking Travel Coordinator
with extensive experience in the travel industry
(6+ years' experience in a travel agency)
and a
strong knowledge of Greece.
The ideal candidate is highly organized, solution-oriented, and skilled in managing complex travel projects, ensuring seamless delivery for B2B clients while excelling in managing suppliers and external stakeholders.

We value proactive thinkers who bring fresh ideas, are quick to adapt, and are motivated to provide unparalleled service.

Key responsibilities

• Project Management: manages the execution and coordination of each project such as bookings of hotels, restaurants, transportation providers, event venues, and other suppliers to secure optimal arrangements, and handle all booking logistics.

• Client Relationship Management: engage with clients to plan the travel requirements, maintain strong and ongoing relationships and ensure high client satisfaction.

• Budget Management: align with client agreed budgets and ensure financial aspects of each project are well managed. Assist Travel Consultant on the accounting process.

• Problem-Solving and Troubleshooting: quickly address any last-minute changes or challenges that arise, demonstrating flexibility and resourcefulness to meet client expectations. Raise critical problems to top management.

• Processes and Procedures: ensure that all company processes and procedures are followed, quality standards are met, and that travel projects are well carried out.

• Feedback Management: collect feedback during customers' travel journey. Meet them if required. Raise critical problems to top management. Assist Travel Consultant on post-travel feedback management that may occur.

• Suppliers Relationship Management: engage with suppliers and nurture relationships. Provide feedback on a regular basis.

Reporting

Travel Coordinator reports to Travel Sales Manager/ Travel Consultant

Location

The position is based in Athens's city center, Greece

Out-of-office requirements may happen at a non-regular basis

Type of employment

• Full-time on-site

• Salary based on experience

Skills and Experience

Work Experience

6+ years' experience in a travel agency

Academic

• Studies in Hospitality and Tourism, Business Administration or Similar

• Knowledge of MICE industry would be an asset

• International exposure would be an asset

Technical Skills

• Proficiency knowledge and command of Greek, French and English languages in written and oral (Advanced knowledge of other languages will be an asset)

• Understanding of Tourism concepts

• Advanced knowledge of Greek touristic landscape and technical terminology

• Advanced knowledge of Greece and motivation to explore more

• Experience with group and individuals' travelers

• Proficiency knowledge of major IT applications (MS office, Outlook etc.). Ability and willingness to learn platforms that may be required for the daily operation of the agency.

Personal Qualifications

• Proven operations management skills and demonstrated ability to work in the hospitality industry

• Persuasive and confident approach to projects handling

• Patience and excellent interpersonal and communication skills

• Motivated, goal oriented, persistent and a skilled negotiator

• High level of initiative and work well in a team environment

• Excellent written and oral communication skills

• Handles stressful situations and deadline pressures well by paying attention to details

About L'Océane Voyages

At L'Océane Voyages, we don't just arrange trips; we design authentic experiences across Greece, catering specifically mainly to the needs of the French-speaking market. As a specialized boutique DMC, we provide seamless, high-quality travel solutions for international travel agencies and companies looking to offer their clients the best of Greece. We offer custom group tours, creating tailored itineraries for cultural, historical, and leisure interests to make each journey unique. For individuals seeking high-end experiences, our travel services combine exclusive accommodation, private tours, and specialized transportation. We also manage event and conference logistics, with comprehensive travel arrangements for business meetings, conferences, and special events. Additionally, our transportation solutions include a privately owned fleet ranging from 55-seat tour buses to private vans, ensuring comfort and flexibility for every traveler.

Apply for this Job with your resume by email