English-Speaking Help Desk Associate

3 days ago

Marousi, Attica, Greece Cross Border Talents Full time

Cross Border Talents is looking for fluent (C2 and higher) English speakers to join out multinational client's project in beautiful Athens.

Location: Athens, Greece (On-site)

Full-time, 40 hours/week, 8 hours/day

Schedule: Rotational shifts between 2:00 PM and 7:00 AM, Monday to Sunday
Start Date: ASAP
Contract: Permanent, full-time (40 hours/week)


Are you a problem-solver with excellent communication skills in English? Join a leading customer support team representing one of the worlds most recognized home improvement retailers. This is a great opportunity for individuals who are passionate about helping customers and ready to work in a dynamic, multinational environment.

Responsibilities

  • Handle incoming customer queries via phone, chat, and email

  • Provide accurate product and order information

  • Resolve complaints in a professional and timely manner

  • Document customer interactions in internal systems

  • Maintain a positive, empathetic, and professional attitude toward customers

Requirements

  • Fluent English (C2 level) both spoken and written

  • EU citizenship or valid Greek residence permit with Full Market Access

  • Strong communication and interpersonal skills

  • Previous experience in customer service is a plus

  • Flexibility to work on a rotating shift schedule, including nights and weekends

  • Willingness and availability to work onsite in Athens


Compensation & Benefits

  • 14 monthly salaries of EUR 1,200 gross (12 + Easter + Summer + Christmas)

  • EUR 50/month meal voucher

  • Private Health & Life Insurance

  • Performance bonus (as per internal policy)

  • 25 days of paid annual leave

  • Full-time permanent contract (8-hour shifts, 5 days/week)

  • Help Desk

    2 weeks ago

    Marousi, Attica, Greece Antenna Group Full time €25,000 - €35,000 per year

    Antenna Groupis a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking,...

  • Front Desk Receptionist

    1 week ago

    Marousi, Attica, Greece Ella Hotels and Resorts Full time €20,000 - €25,000 per year

    Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and...

  • Legal & Compliance Associate

    2 weeks ago

    Marousi, Attica, Greece Μητροπολιτικό Κολλέγιο Full time €25,000 - €40,000 per year

    Description Metropolitan College-IEK AKMI Educational Group, members of Alphabet Education, the largest Educational Group in Greece, are seeking to further expand its Group's Legal & Compliance Office, at Marousi Campus, with a: Legal & Compliance Associate Position Overview: Working for the Group's Legal & Compliance Office, responsible for...

  • Order Desk Specialist

    3 days ago

    Marousi, Attica, Greece ManpowerGroup Greece Full time

    Do you have experience managing order processes and coordinating logistics?Do you thrive in roles that require attention to detail, organization, and customer interaction?ManpowerGroup Greece, on behalf of its client, a global leader in technology industry with diverse range of businesses, is seeking an Order Desk Specialist. Location: Marousi, Athens...

  • IT Service Desk Technician

    5 days ago

    Marousi, Attica, Greece OTE Group of Companies (HTO) Full time €20,000 - €40,000 per year

    About the companyOTE Group is the largest technology company in Greeceand a member of the Deutsche Telekom Group. Through technology and innovation, we work to create a better world for all.Diversity, inclusion and equality are at the core of our corporate culture.This is the reason why we create an equal working environment in which our people can excel for...

  • ITT Service Desk Agent, Athens Headquarters

    3 days ago

    Marousi, Attica, Greece Fraport Greece Full time €30,000 - €60,000 per year

    We invite you to join our passionate team at Fraport GreeceWe are responsible for operating, managing, and upgrading 14 Regional Airports in the most attractive destinations in Greece If you feel fit the role's requirements, apply for the "IT&T Service Desk Agent." The ideal candidate will promptly and effectively support end users of the IT&T services,...

  • Sales Department Associate

    3 days ago

    Marousi, Attica, Greece ICON DYNAMICS MEDICAL SYSTEMS Full time €45,000 - €55,000 per year

    We're Hiring | Sales Department Associate (Tenders, Offers & Contracts)Location:Agia Paraskevi / Athens, GreeceCompany:Icon DynamicsFounded in 2005,Icon Dynamicsis one of the leading Greek companies in the field of diagnostic imaging systems. We are currently looking for aSales Department Associate, specializing inpublic tenders, offers, and contract...

  • Receptionist & Administrative Assistant

    3 days ago

    Marousi, Attica, Greece CCM Group Full time €15,000 - €45,000 per year

    Join Our Team as a Receptionist & Administrative Assistant Location:Maroussi| Full-Time|Entry to Mid-LevelAre you an organized multitasker who enjoys variety in your day-to-day work? We're looking for a Receptionist & Administrative Assistant who will not only manage front-desk and office operations but also support our sales team with lead generation and...

  • Legal Associate

    5 days ago

    Marousi, Attica, Greece more Full time €45,000 - €55,000 per year

    offers a pan-european ticketing marketplace with 14 years of experience, thousands of clients, and millions of tickets issued annually. In 2021, started expanding its ticketing services in Europe and is currently present in 5 countries.At , our mission is to offer the most advanced ticketing platform with unprecedented agility and cutting-edge technology...

  • Junior Consultant – IT Operations

    5 days ago

    Marousi, Attica, Greece ΙΑΣΩ ΑΕ Full time €25,000 - €40,000 per year

    Τhe IASO Group is interested in hiring for its offices in Marousi: Operations Junior consultant The ideal candidate will join the Digital Transformation unit and have the following main responsibilities:Day-to-day support all ERP business users by providing guidance, and solutions to their business requests Help Desk - Serve as the first point of...