Sales Manager

SALES MANAGER

WHO WE ARE:

Domotel Hotels & Resorts
is a Greek hotel chain with a mix of properties, city hotels, resorts by the sea and mountain/ski resorts in the mainland of Greece. Every hotel has a distinct character that reflects the area in which it is positioned, as well as its special features and all hotels operate with a mission to create a home away from home feeling and to offer exceptional personalized services to our guests. Our head offices are in Athens, at Domotel Kastri Hotel.

THE ROLE WE ARE LOOKING FOR:

We are seeking to recruit professionals for the position of Sales Manager for
Domotel Hotels & Resorts
. The objectives of this professional are to aim future business through travel accounts etc for all Domotel Hotels & Resorts venues, to work directly with key decision makers and vendors (Travel Agencies, Tour Operators, DMCs etc), handling inquiries for accommodation and/or meetings and events, maintain and exceed sales targets within deadlines, whilst offering a very high level of customer service. The ideal candidate should be a self-driven professional with excellent knowledge of the hotel industry and all distribution channels, with high standards in customer service, positive attitude and creative thinking, excellent
communication skills
, able to operate effectively in the context of a high pace working environment
.

KEY RESPONSIBILITIES:

· Responsible for Travel Accounts.

· Have excellent knowledge of the hotels' business strategies, set goals and determine action plans to achieve them.

·
Identify opportunities to increase sales through existing products or services by researching new markets for existing products or identifying new product opportunities.

·
Determine pricing strategies for products or services based on customer needs and available resources.

· Identify, develop and manage accounts within group segments and markets that meet each property's sales strategy.

· Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

· Have excellent products knowledge, negotiate rates and communicate benefits to the clients.

·
Present and sell available and suitable travel options to the highest possible standard.

· Provide excellent account management to drive customer loyalty.

· Develop new business through phone calls, daily sales calls, site inspection trips to the hotels with travel customers, trade shows, sales blitzes, direct mail, media research and other customer interaction methods.

· Identify low activity periods and undertake comprehensive scheduling of sales activity to secure new and ad hoc business.

· Actively, quickly and timely manage inquires, requests and responses, provide immediate communication to the properties, record denials, make network referrals.

·
Handle complex information gathering and effectively arrange, promote and sell our products.

·
Coordinate with the F/O departments of the hotels and develop strong relationships with their teams to ensure that each step of the sales process runs smoothly, working in unity and striving to achieve the same goals.

· Responsible for achieving targets and goals within area of responsibility.

· Represent the hotels in various events and exhibitions.

· Accompany the sales team on sales calls to potential clients to assist in the development of the account and to access the effectiveness and sales skills of the sales persons.

REQUIRED SKILLS/ ABILITIES:

·
3-5 years of proven working experience in a relevant position is necessary, preferably with an "international" hotel company.

·
Excellent knowledge and understanding of the hotel industry and all distribution channels.

·
Working experience with Travel Agencies, Tour Operators and DMCs for inbound and outbound clients.

·
Freedom to travel to trade shows, exhibitions, visit agencies, potential new cooperators etc.

·
Ability to up-sell and cross-sell.

· Well-groomed with excellent communication and interpersonal skills.

·
Self-motivated, enthusiastic and customer-oriented.

·
Superb time management skills, effective communicator, team contributor, goal oriented, attention to detail.

·
Strong negotiation skills with agents, partners and clients.

· Fluency in English and Greek (oral and written).

·
Able to work on own initiative, creative thinking.

·
Excellent MS Office – computer skills.

THE COMPANY OFFERS:

· Excellent working environment with top professionals in their respective fields.

· Career advancement in a dynamically growing company.

· Competitive remuneration based on qualifications.

APPLY NOW:

Send us your CV , demonstrating the above-mentioned skills. The short-listed candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process. . By sending your CV you declare that you have been informed about our company's policy regarding the collection of Personal Data from Candidates