German Speaking Customer Service for Health

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative for the Health & Wellness Products Department. This role is ideal for individuals who are passionate about health and wellness and are committed to delivering exceptional service to German-speaking customers.

Responsibilities
  • Provide outstanding customer service to German-speaking clients via phone, email, and chat, addressing their inquiries and concerns regarding health and wellness products.
  • Assist customers with product information, orders, returns, and troubleshooting issues related to their purchases.
  • Handle customer complaints and resolve issues in a timely and professional manner to ensure satisfaction.
  • Document all customer interactions accurately and maintain up-to-date records within the company database.
  • Collaborate with internal teams to provide comprehensive support and resolve complex customer inquiries.
  • Stay informed about the latest trends in health and wellness to offer knowledgeable assistance to customers.
  • Promote a positive image of the company and its commitment to customer health and wellness.

Requirements

  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably within the health and wellness or retail sectors.
  • Strong communication and interpersonal skills with a customer-oriented approach.
  • Ability to troubleshoot issues and provide effective solutions.
  • Proficient in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational and multitasking skills.
  • A passion for health and wellness products and helping customers achieve their wellness goals.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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