
German Speaking Customer Service for Health
4 days ago
Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative for the Health & Wellness Products Department. This role is ideal for individuals who are passionate about health and wellness and are committed to delivering exceptional service to German-speaking customers.
Responsibilities- Provide outstanding customer service to German-speaking clients via phone, email, and chat, addressing their inquiries and concerns regarding health and wellness products.
- Assist customers with product information, orders, returns, and troubleshooting issues related to their purchases.
- Handle customer complaints and resolve issues in a timely and professional manner to ensure satisfaction.
- Document all customer interactions accurately and maintain up-to-date records within the company database.
- Collaborate with internal teams to provide comprehensive support and resolve complex customer inquiries.
- Stay informed about the latest trends in health and wellness to offer knowledgeable assistance to customers.
- Promote a positive image of the company and its commitment to customer health and wellness.
Requirements
- Fluency in German and English, both written and spoken.
- Experience in customer service, preferably within the health and wellness or retail sectors.
- Strong communication and interpersonal skills with a customer-oriented approach.
- Ability to troubleshoot issues and provide effective solutions.
- Proficient in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational and multitasking skills.
- A passion for health and wellness products and helping customers achieve their wellness goals.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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