German Speaking Customer Service for Health

2 days ago

Athens, Attica, Greece Patrique Mercier Recruitment TR Full time

Patrique Mercier Recruitment is excited to offer an excellent opportunity for a German Speaking Customer Service Representative in the Health & Wellness Products Department. In this key role, you will provide top-notch support to German-speaking customers, assisting them with inquiries related to health and wellness products, orders, and services. Your dedication to customer satisfaction and knowledge of health products will greatly enhance the client experience. If you are passionate about health and wellness and have strong communication skills, we want you to join our team

Responsibilities
  • Deliver exceptional customer service to German-speaking clients through various communication channels.
  • Assist customers with inquiries about products, order processing, and wellness advice.
  • Document all customer interactions accurately in the CRM system for effective tracking.
  • Collaborate with internal teams to resolve customer issues and provide timely solutions.
  • Stay informed about product offerings, health trends, and company policies to assist customers effectively.
  • Build and maintain positive relationships with customers to enhance satisfaction and loyalty.

Requirements

  • Fluency in German and English; knowledge of additional languages is a plus.
  • Experience in customer service, preferably in the health and wellness or retail sector.
  • Strong communication and interpersonal skills with a focus on customer needs.
  • Proficient in CRM systems and general computer applications.
  • Detail-oriented with excellent organizational skills.
  • Able to work successfully both independently and within a team environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras

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