Customer Success

2 days ago

Athens, Attica, Greece tgndata Full time

Ready to Shape the Future of Customer Experience in Tech?

We're looking for a Customer Success Specialist who's passionate about helping people succeed. You'll guide new customers through onboarding, support their journey with our platform, and work closely with product and engineering teams to ensure everything runs smoothly.

Your Mission - Make Every Customer a Power User

  • Be the first line of support: Help customers troubleshoot issues and navigate the platform confidently
  • Lead onboarding & training sessions: Empower new users to get value fast
  • Monitor customer health: Track key metrics and proactively address red flags
  • Coordinate across teams: Collaborate with Product, Engineering, and Sales to solve problems fast
  • Keep customer satisfaction high by ensuring every interaction is smooth and helpful

 Skills, and experience to unlock the role:

  • Fluent in English (other languages are a plus)
  • Experience in Customer Success or Support, ideally in tech or digital services
  • Great at breaking down complex topics into clear, helpful answers
  • A proactive mindset-you spot issues before they escalate
  • Strong problem-solving and collaboration skills
  • Organized and able to juggle multiple requests and priorities

Bonus Points For

  • Experience in a SaaS company or tech product environment
  • Comfortable working with spreadsheets and interpreting data
  • Familiarity with ticketing or CRM tools (e.g., Zendesk, Freshdesk, HubSpot, Intercom)

What You Get - Perks That Matter

  • Private health insurance
  • 25 days paid leave, plus your birthday off
  • Monthly lunch allowance & free coffee/snacks
  • Hybrid work: flexible WFH schedule + 3 team days onsite
  • Support for courses, degrees, and tech seminars
  • Modern office & casual team lunches
  • Social events, game nights, and team offsites

ABOUT tgndata Learn more at 

At tgndata, we're on a mission to revolutionize pricing intelligence for Retail and E-commerce. Our SaaS platform empowers brands and retailers in over 30 countries to monitor markets in real-time, optimize pricing strategies, and stay ahead of the competition.

Recognized as the Best BI & Analytics Tool of 2024 by the German Ecommerce Awards.

Trusted by some of the biggest global brands, we combine cutting-edge technology, scalable data infrastructure, and deep market expertise to deliver powerful, actionable insights. From advanced web crawling to high-volume data processing and machine learning - our solutions help our customers unlock real value, fast.

We're growing fast and building bold. Join us and be part of what's next

  • Customer Success

    7 days ago

    Athens, Attica, Greece Workearly Full time

    About WorkearlyWorkearly is the leading upskilling and reskilling platform in Greece, offering the largest catalog of professional courses in the country. It is the only platform where learning adapts to each learner's level, combining hands-on, role-playing experiences with internationally recognized certifications, in collaboration with top educational...

  • Senior Customer Success Strategist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    At the forefront of innovative customer success strategies lies an opportunity to redefine partnerships and drive growth. Welcome redefines the way people travel by going above and beyond commoditized transfer services.From onboarding to long-term relationships, your role will focus on enhancing customer satisfaction and loyalty. As a key member of our team,...

  • Customer Success Manager

    7 days ago

    Athens, Attica, Greece Unimed Maritime Solutions Full time

    UNIMED is the industry leader in the Maritime Industry by Delivering the Platform of Choice for Integrated Health, Wellness and Compliance Solutions. We are committed to delivering high-quality compliance and services to empower the health and wellbeing of everyone at sea. As we grow our Commercial team, we are seeking passionate individuals with a strong...

  • Partner Success Team Lead

    5 days ago

    Athens, Attica, Greece WELCOME Full time

    About usFounded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all...

  • Senior Telesales Manager

    2 days ago

    Athens, Attica, Greece beBeeLeadership Full time

    About the RoleWe are seeking a results-driven Telesales Team Leader to spearhead our sales operations and drive business growth.The ideal candidate will possess exceptional leadership skills, a proven track record in team supervision, and a keen understanding of customer needs.This is an exciting opportunity for a seasoned professional to join our dynamic...

  • Setup Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job DescriptionWe are seeking a Customer Setup Specialist to join our team. As a key player in delivering exceptional service, you will ensure our clients unlock the full potential of our cutting-edge technology solutions.Our ideal candidate will possess strong communication skills, a customer success mindset, and a passion for providing excellent service....

  • Become a Key Player in Customer Success

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Unlock Your Career PotentialAre you a skilled Swedish speaker looking for a new challenge? Do you have a passion for delivering exceptional customer experiences?Speakit, a leading recruiting company, is seeking a talented individual to join our dynamic team. As a Customer Support Specialist, you will play a key role in providing top-notch support to our...

  • Drive Client Success and Growth

    2 days ago

    Athens, Attica, Greece beBeeCustomerSuccess Full time

    Customer Success ProfessionalWe are seeking a dedicated and customer-focused professional to join our team in Athens, Greece. As a key member of our Commercial department, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.About the Role:This is a full-time position that requires a...

  • Dutch Speaking Customer Success Ambassador for Mobility Platform

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Customer Support Representative for Ride-Sharing AppAs a Customer Support Representative for our ride-sharing app, you will play a vital role in enhancing the user experience by providing timely and effective assistance to our Dutch-speaking customers.Our ideal candidate is fluent in Dutch (written and spoken) and possesses excellent communication and...

  • Strategic Customer Growth Lead

    2 days ago

    Athens, Attica, Greece beBeeSuccess Full time

    Customer Success LeaderThe company is looking for a skilled Customer Success Leader to oversee the customer lifecycle post-sale, focusing on retention, expansion, and customer advocacy across various segments. This role will lead regional teams in the Americas and Rest of World to drive world-class outcomes through a combination of 1-to-many programs and...