Flemish Speaking Customer Support for Car Leasing
5 days ago
Patrique Mercier Recruitment FR is dedicated to matching talented individuals with remarkable career opportunities. We are currently looking for a Flemish Speaking Customer Support Representative for our Car Leasing & Financing Department. This position is ideal for individuals who are passionate about customer service and are keen to assist Flemish-speaking clients with their car leasing and financing inquiries.
Responsibilities- Provide exceptional customer support to Flemish-speaking clients regarding car leasing and financing options via phone, email, and chat.
- Assist customers with inquiries related to lease agreements, financing terms, and vehicle selections.
- Effectively manage and resolve customer complaints and issues to ensure a positive experience.
- Document all customer interactions accurately and ensure follow-up on outstanding inquiries.
- Collaborate with internal teams to address customer needs and streamline service delivery.
- Keep customers informed about product offerings, promotions, and financing options.
- Gather feedback from clients to contribute to service improvements and overall customer satisfaction.
Requirements
- Fluency in Flemish and English, both written and spoken.
- Previous experience in customer service, preferably in the automotive or financing sector.
- Strong communication skills with a commitment to customer satisfaction.
- Detail-oriented and capable of handling multiple tasks in a dynamic environment.
- Familiarity with customer relationship management (CRM) systems and office software.
- Excellent problem-solving skills and the ability to work independently.
- Willingness to work flexible hours, including evenings and weekends as needed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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