German Speaking Customer Service Financial Sector
5 days ago
Embark on an exciting career journey with Patrique Mercier Recruitment JP as a German Speaking Customer Service Representative in Athens, Greece This role offers a unique opportunity to engage with clients in the financial sector, providing them with excellent support and assistance. Enjoy working in a sunny and culturally rich environment while being part of a dedicated team focused on delivering high-quality customer service. If you are passionate about helping others and have a knack for problem-solving, we want you on our team
Key Responsibilities- Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
- Assist clients with inquiries related to financial products and services, ensuring clarity and accuracy.
- Resolve customer issues professionally, enhancing the overall client experience.
- Stay updated on the company's offerings and relevant industry trends to provide informed assistance.
- Maintain accurate records of customer interactions using the CRM system.
- Collaborate with team members to improve processes and elevate service standards.
- Participate in training and development initiatives to enhance your skills and knowledge.
Requirements
- Fluency in German and English, both written and spoken.
- Exceptional communication skills with a strong focus on customer care.
- Prior experience in customer service or the financial sector is advantageous.
- Ability to work effectively in a fast-paced environment while managing multiple inquiries.
- Strong attention to detail and problem-solving skills.
- A collaborative mindset with a proactive approach to challenges.
- Willingness to relocate to Athens and immerse yourself in a new cultural experience.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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