French Speaking Customer Support for Online Bookstore Department
4 days ago
Join Our Online Bookstore Team Patrique Mercier Recruitment ES is excited to present an opportunity for a French Speaking Customer Support representative for our Online Bookstore Department If you are fluent in French and have a love for books and reading, this role is perfect for you.
In this engaging position, you will provide outstanding assistance to French-speaking customers, helping them with inquiries related to our extensive range of books and services. Embrace the chance to work with a passionate team and contribute to creating an enjoyable shopping experience for our customers. If you are ready to share your love for literature and assist fellow book enthusiasts, we want to hear from you
Your Responsibilities- Deliver exceptional customer support to French-speaking clients via phone, email, and chat regarding their inquiries.
- Provide information about book availability, orders, and returns, ensuring a seamless customer experience.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
- Engage in continuous learning to stay informed about new releases and features of our services.
Requirements
- Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- A strong passion for books and reading.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive outlook.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively both independently and within a team environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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