Dutch Speaking Customer Support for Ride-Sharing App Department
5 days ago
Patrique Mercier Recruitment is thrilled to announce a unique opportunity for a Dutch Speaking Customer Support representative in the Ride-Sharing App Department. As part of a dynamic and growing team, you will assist Dutch-speaking users with their inquiries, ensuring they have a seamless experience while using the app. This role is perfect for individuals passionate about technology and customer service. If you are fluent in Dutch and eager to be part of an innovative industry, we would love to hear from you
Responsibilities- Provide exceptional customer support via phone, email, and chat in Dutch.
- Assist users with inquiries related to ride bookings, account management, and payment issues.
- Effectively handle and resolve customer complaints to ensure satisfaction.
- Guide customers on app features and provide troubleshooting assistance.
- Maintain accurate records of customer interactions for quality assurance.
- Collaborate with the team to enhance the user experience and improve service delivery.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and problem-solving skills.
- Previous experience in customer service or support roles is preferred.
- Ability to work in a fast-paced environment and adapt to changes quickly.
- Positive attitude and dedication to customer satisfaction.
- Experience with ride-sharing apps or technology-related services is a plus.
- Familiarity with customer support software and tools is beneficial.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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