Dutch Speaking Customer Support for Ride-Sharing App Department
6 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join the Ride-Sharing App Department. In this role, you will be responsible for providing exceptional support to users of our ride-sharing app, ensuring they have a seamless experience while using the platform. If you are a fluent Dutch speaker with a passion for customer service and technology, we invite you to apply
Responsibilities- Assist customers with inquiries and issues related to the ride-sharing app.
- Provide support via phone, email, and chat in Dutch.
- Resolve customer complaints efficiently and ensure customer satisfaction.
- Educate users on app features and functionalities.
- Document customer interactions and feedback to improve service quality.
- Work closely with the team to address service challenges and enhance the user experience.
Requirements
- Fluency in Dutch (both spoken and written) is required.
- Excellent communication and interpersonal skills.
- Previous experience in customer support or service roles is preferred.
- Strong problem-solving skills and a customer-centric approach.
- Familiarity with ride-sharing platforms or technology is a plus.
- A positive attitude and ability to work well in a fast-paced environment.
- Availability to work flexible hours, including evenings and weekends.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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