Dutch Speaking Customer Support for Ride-Sharing App Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join the Ride-Sharing App Department. In this role, you will be responsible for providing exceptional support to users of our ride-sharing app, ensuring they have a seamless experience while using the platform. If you are a fluent Dutch speaker with a passion for customer service and technology, we invite you to apply

Responsibilities
  • Assist customers with inquiries and issues related to the ride-sharing app.
  • Provide support via phone, email, and chat in Dutch.
  • Resolve customer complaints efficiently and ensure customer satisfaction.
  • Educate users on app features and functionalities.
  • Document customer interactions and feedback to improve service quality.
  • Work closely with the team to address service challenges and enhance the user experience.

Requirements

  • Fluency in Dutch (both spoken and written) is required.
  • Excellent communication and interpersonal skills.
  • Previous experience in customer support or service roles is preferred.
  • Strong problem-solving skills and a customer-centric approach.
  • Familiarity with ride-sharing platforms or technology is a plus.
  • A positive attitude and ability to work well in a fast-paced environment.
  • Availability to work flexible hours, including evenings and weekends.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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