German Speaking Customer Support for Ride-Sharing App Department
5 days ago
Join the Future of Mobility Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative in our Ride-Sharing App Department. If you are fluent in German and passionate about enhancing the user experience in the rapidly evolving world of ride-sharing, this role is perfect for you
In this dynamic position, you will assist German-speaking users with their inquiries related to our ride-sharing platform, ensuring they have a seamless and enjoyable experience. Be part of a cutting-edge industry while working in a collaborative and supportive environment. If you're ready to make a real impact and grow your career in customer support, we want to hear from you
Your Responsibilities- Provide exceptional customer support to German-speaking users through various communication channels.
- Assist customers with inquiries related to the ride-sharing app, addressing issues and providing effective solutions.
- Document customer interactions accurately in our CRM system.
- Work collaboratively with team members to meet service level goals and improve customer satisfaction.
- Engage in ongoing training to stay updated on app features and industry trends.
Requirements
- Fluency in German (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and solution-oriented attitude.
- Strong analytical skills and attention to detail.
- Ability to thrive in a fast-paced environment and adapt to new challenges.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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