
Italian Speaking Technical Customer Agent
4 days ago
Patrique Mercier Recruitment JP is seeking a dedicated Italian Speaking Technical Customer Agent to join our dynamic team in Athens, Greece. In this role, you will serve as the first point of contact for Italian-speaking customers, providing them with expert technical support and assistance. Your responsibilities will include troubleshooting a variety of technical issues, guiding customers through solutions, and ensuring that they receive the best possible service experience. With a passion for technology and a commitment to customer satisfaction, you will play a crucial role in maintaining our excellent reputation.
Key Responsibilities- Deliver exceptional technical support to Italian-speaking clients via various communication channels.
- Identify, diagnose, and resolve technical issues efficiently and effectively.
- Maintain comprehensive documentation of customer interactions and solutions provided.
- Work collaboratively with other teams to escalate complex issues as needed.
- Stay up-to-date with product knowledge and industry trends to enhance support capabilities.
- Provide feedback to improve customer service processes and product functionality.
- Assist in training new team members by sharing expertise and best practices.
Requirements
- Fluency in Italian and English, both oral and written.
- Strong technical aptitude with a desire to learn.
- Excellent problem-solving and communication skills.
- Previous experience in customer support or technical roles is a plus.
- Ability to handle stressful situations with a calm demeanor.
- Strong multitasking abilities and attention to detail.
- Willing to work in a fast-paced environment in Athens, Greece.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Italian Speaking Technical Customer Agent
4 days ago
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is excited to offer a rewarding opportunity for an Italian Speaking Technical Customer Agent in Athens, Greece. In this essential role, you will engage with our Italian-speaking customers, providing them with the technical support and solutions they need. Your expertise in troubleshooting technical issues will be vital in...
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Italian Speaking Technical Customer Agent
4 days ago
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is on the lookout for an enthusiastic Italian Speaking Technical Customer Agent to join our team in Athens, Greece. This role is perfect for individuals who have a knack for technology and a passion for helping others. You will be responsible for assisting our Italian-speaking customers with their technical queries, ensuring...
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Italian Speaking Technical Customer Agent
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Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is excited to offer a position for an Italian Speaking Technical Customer Agent based in Athens, Greece. In this pivotal role, you will provide technical support to our Italian-speaking clients, assisting them with troubleshooting, inquiries, and product guidance. Your expertise and attention to detail will be crucial in...
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