
Italian Speaking Technical Customer Agent
5 days ago
Patrique Mercier Recruitment JP is on the lookout for an enthusiastic Italian Speaking Technical Customer Agent to join our team in Athens, Greece. This role is perfect for individuals who have a knack for technology and a passion for helping others. You will be responsible for assisting our Italian-speaking customers with their technical queries, ensuring they receive expert guidance and support. Your ability to troubleshoot technical issues and effectively communicate solutions will be key to enhancing customer satisfaction and loyalty.
Key Responsibilities- Provide outstanding technical support to Italian-speaking customers through various channels including phone, email, and chat.
- Troubleshoot and resolve technical issues, ensuring prompt and effective resolution.
- Document all customer interactions accurately in the CRM system.
- Work closely with product teams to escalate and resolve complex technical issues.
- Engage in continuous learning to stay informed about the latest product features and updates.
- Collect and relay customer feedback to improve overall service delivery and product design.
- Assist in training and onboarding of new staff members when required.
Requirements
- Fluent in Italian and English, both written and spoken.
- Demonstrated interest in technology and strong problem-solving abilities.
- Excellent verbal and written communication skills.
- Prior experience in customer support or a technical position is an advantage.
- Ability to manage multiple tasks in a fast-paced environment.
- Customer-focused mindset with a proactive approach to service.
- Must be willing to work in Athens, Greece.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Italian Speaking Technical Customer Agent
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is excited to offer a rewarding opportunity for an Italian Speaking Technical Customer Agent in Athens, Greece. In this essential role, you will engage with our Italian-speaking customers, providing them with the technical support and solutions they need. Your expertise in troubleshooting technical issues will be vital in...
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Italian Speaking Technical Customer Agent
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is seeking a dedicated Italian Speaking Technical Customer Agent to join our dynamic team in Athens, Greece. In this role, you will serve as the first point of contact for Italian-speaking customers, providing them with expert technical support and assistance. Your responsibilities will include troubleshooting a variety of...
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Italian Speaking Technical Customer Agent
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is excited to offer a position for an Italian Speaking Technical Customer Agent based in Athens, Greece. In this pivotal role, you will provide technical support to our Italian-speaking clients, assisting them with troubleshooting, inquiries, and product guidance. Your expertise and attention to detail will be crucial in...
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Italian Speaking Technical Customer Agent
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Athens, Attica, Greece Patrique Mercier Recruitment JP Full timeJoin Patrique Mercier Recruitment JP as an Italian Speaking Technical Customer Agent in the vibrant city of Athens, Greece In this role, you will be at the forefront of customer support, assisting our Italian-speaking clients with their technical inquiries and ensuring they receive top-notch assistance. You will help customers troubleshoot technical issues...
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Italian Speaking Technical Customer Agent
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Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is excited to announce a fantastic job opportunity for an Italian Speaking Technical Customer Agent in beautiful Athens, Greece. As a core member of our support team, you will play a crucial role in delivering unparalleled technical assistance to our Italian-speaking customers. Your responsibilities will include resolving...
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