Italian Speaking Helpdesk Agent

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as an Italian Speaking Helpdesk Agent in the vibrant city of Athens, Greece This is a fantastic opportunity for individuals looking to combine their passion for technology with outstanding customer service in a beautiful and culturally rich environment.

Role Overview

As a Helpdesk Agent, you will be the go-to support for Italian-speaking customers, assisting them with their inquiries and technical challenges. Your role will be crucial in ensuring that users have a seamless experience with our services. If you are enthusiastic, detail-oriented, and love helping others, we want you on our team

Key Responsibilities
  • Provide exceptional support to Italian-speaking customers through phone, email, and chat.
  • Troubleshoot technical issues and guide customers through solutions effectively.
  • Educate users about product features to enhance their experience with the platform.
  • Document all customer interactions and resolutions in the CRM system accurately.
  • Collaborate with colleagues to escalate and resolve complex issues as needed.
  • Engage in ongoing training to keep updated with the latest products and services.
  • Provide feedback to management regarding customer experiences and suggestions for improvement.

Requirements

  • Fluency in Italian and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer satisfaction.
  • Prior experience in customer service or help desk roles is advantageous.
  • Strong problem-solving abilities and technical aptitude.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proactive attitude with a willingness to learn and adapt.
  • Eagerness to be a part of a dynamic team within a growing company.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

  • Dutch Speaking Helpdesk Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is looking for a passionate Dutch Speaking Helpdesk Agent to join our team in Athens, Greece This exciting opportunity allows you to engage with Dutch-speaking customers, helping them navigate their technical inquiries while experiencing the rich culture and stunning scenery of Athens.Role OverviewAs a Helpdesk Agent, you will...

  • Italian Speaking Customer Service Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent, where you will have the opportunity to work in beautiful Athens, Greece, catering specifically to the Italian market In this exciting role, you will be the first point of contact for our Italian-speaking customers, assisting them with their inquiries and ensuring a high level...

  • Italian Speaking Customer Service Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Embark on a rewarding career journey with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent in the vibrant city of Athens, Greece In this role, you will be providing outstanding service to Italian-speaking clients, helping them with their inquiries and ensuring a delightful customer experience. Your responsibilities include...

  • Italian Speaking Customer Service Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is looking for an enthusiastic Italian Speaking Customer Service Agent to join our vibrant team in Athens, Greece. In this role, you will be responsible for assisting Italian-speaking customers with their inquiries, providing exceptional support, and ensuring a high level of customer satisfaction. If you enjoy helping others...

  • Italian Speaking Customer Service Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is excited to invite applications for the role of Italian Speaking Customer Service Agent with a prestigious banking company in Athens, Greece. In this role, you will provide top-notch assistance to Italian-speaking customers, addressing their inquiries and ensuring a seamless banking experience. You will have the opportunity...

  • Italian Speaking Customer Service Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent based in the vibrant city of Athens, Greece In this exciting role, you will play a crucial part in providing outstanding support to Italian-speaking customers. Your primary responsibilities will include addressing inquiries, solving issues, and ensuring a seamless customer...

  • Italian Speaking Customer Service Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is on the lookout for an Italian Speaking Customer Service Agent to join our team in vibrant Athens, Greece This role is perfect for individuals who are enthusiastic about providing outstanding customer service and support to Italian-speaking clients. As part of our dynamic customer service team, you will handle inquiries,...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is seeking a dedicated Italian Speaking Technical Customer Agent to join our dynamic team in Athens, Greece. In this role, you will serve as the first point of contact for Italian-speaking customers, providing them with expert technical support and assistance. Your responsibilities will include troubleshooting a variety of...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join Patrique Mercier Recruitment JP as an Italian Speaking Technical Customer Agent in the vibrant city of Athens, Greece In this role, you will be at the forefront of customer support, assisting our Italian-speaking clients with their technical inquiries and ensuring they receive top-notch assistance. You will help customers troubleshoot technical issues...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is on the lookout for an enthusiastic Italian Speaking Technical Customer Agent to join our team in Athens, Greece. This role is perfect for individuals who have a knack for technology and a passion for helping others. You will be responsible for assisting our Italian-speaking customers with their technical queries, ensuring...