
German Speaking Customer Support for Online Content Moderators
4 days ago
Join Our Team of Experts Patrique Mercier Recruitment ES is looking for a German Speaking Customer Support representative specializing in Online Content Moderation. If you are fluent in German and have a keen interest in maintaining safe and engaging online environments, this role is perfect for you
In this critical position, you will assist German-speaking users with inquiries related to online content moderation, ensuring that user experiences remain positive and secure. Be part of a dedicated team that values quality communication and supports the integrity of online platforms. If you're ready to take on this exciting challenge, we want to hear from you
Your Responsibilities- Provide outstanding customer support to German-speaking users through various communication channels.
- Assist users with inquiries about online content moderation policies and processes.
- Collaborate with content moderation teams to resolve user issues effectively and promptly.
- Maintain accurate records of customer interactions in our CRM system.
- Engage in ongoing training to stay updated on best practices in online content moderation.
Requirements
- Fluency in German (written and spoken) is essential.
- A strong understanding of online content moderation and community guidelines.
- Previous experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving capabilities and attention to detail.
- Ability to work in a fast-paced environment while maintaining high-quality support.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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