Czech Speaking Customer Support for Online Auction
5 days ago
Join Our Exciting Team Patrique Mercier Recruitment ES is actively looking for a Czech Speaking Customer Support representative for our Online Auction & Bidding Platform Department If you are fluent in Czech and have a passion for helping customers navigate the exciting world of online auctions, this role is perfect for you
In this vital position, you will be assisting Czech-speaking customers with inquiries related to our auction platform, providing them with the support they need for a positive bidding experience. If you're ready to contribute to a vibrant team and enhance the customer experience in the online auction sector, we want to hear from you
Your Responsibilities- Deliver exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries and issues related to the auction and bidding processes.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to achieve service goals and improve overall customer satisfaction.
- Participate in ongoing training to stay updated on platform features and industry developments.
Requirements
- Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
- A strong dedication to providing excellent customer service.
- Previous experience in customer support or knowledge of online auction platforms is advantageous but not required.
- Exceptional communication and interpersonal skills.
- A collaborative team player with a proactive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to thrive in a fast-paced environment and handle multiple inquiries effectively.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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