Dutch Speaking Customer Support for Online Auction

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Thriving Online Auction Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Dutch Speaking Customer Support representative in the Online Auction & Bidding Platform Department. If you're fluent in Dutch and passionate about digital commerce and customer service, this role is perfect for you

In this engaging position, you will assist Dutch-speaking customers with their inquiries related to our online auction and bidding platform, ensuring they have a seamless and enjoyable experience. If you're ready to become part of a dynamic team and engage with customers who are eager to participate in our exciting auction environment, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to Dutch-speaking users through various channels including phone, email, and chat.
  • Assist customers with inquiries about auction processes, bidding strategies, and account issues.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service excellence and customer satisfaction.
  • Engage in ongoing training to enhance your knowledge of auction mechanics and industry trends.

Requirements

  • Fluency in Dutch (written and spoken) is essential. Please state your nationality and native language in your application.
  • A strong interest in online commerce and auction platforms.
  • Previous experience in customer support is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude towards helping customers.
  • Strong analytical and problem-solving skills with attention to detail.
  • Willingness to adapt in a fast-paced and dynamic work environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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