Spanish Speaking Customer Support in Consumer Electronics Repair

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Team in Consumer Electronics Patrique Mercier Recruitment ES is excited to announce an opening for a Spanish Speaking Customer Support representative in our Consumer Electronics Repair & Warranty Department. If you are fluent in Spanish and have a passion for technology and customer service, this is the role for you

In this crucial position, you will assist Spanish-speaking customers with their inquiries regarding repairs, warranty claims, and related services for consumer electronics. Become an integral part of a team dedicated to enhancing customer experiences and ensuring satisfaction. If you're ready for a rewarding challenge and want to make a positive impact, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to Spanish-speaking clients concerning repair and warranty inquiries.
  • Assist customers in understanding the repair process, warranty terms, and other relevant information.
  • Document customer interactions accurately in our CRM system.
  • Work closely with team members to troubleshoot issues and enhance customer satisfaction.
  • Engage in ongoing training to stay current on product knowledge and service procedures.

Requirements

  • Proficiency in Spanish (both written and verbal) is required. Please clearly indicate your nationality and native language in your application.
  • A strong dedication to providing exceptional customer service.
  • Previous experience in customer support, especially in the electronics or warranty sectors, is advantageous but not required.
  • Strong communication and interpersonal abilities.
  • A collaborative, proactive mindset with an emphasis on effective problem-solving.
  • Meticulous attention to detail and robust organizational capabilities.
  • Openness to learning and adaptability in a dynamic environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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