French Speaking Customer Support for Consumer Electronics Repair
5 days ago
Join Our Passionate Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a French Speaking Customer Support representative for our Consumer Electronics Repair & Warranty Department. If you are fluent in French and enjoy helping customers resolve issues with their electronics, this role is perfect for you
In this essential position, you will assist French-speaking customers by addressing their inquiries and providing support related to repairs and warranty services for consumer electronics. You will play a vital role in ensuring customer satisfaction through effective communication and problem-solving. If you're ready to be part of a dynamic team and make a difference in the lives of our customers, we want to hear from you
Your Responsibilities- Provide exceptional customer support to French-speaking clients regarding repairs and warranty issues of consumer electronics.
- Assist customers in navigating the warranty process and troubleshooting product issues.
- Document customer interactions accurately in our CRM system.
- Collaborate with repair technicians and other team members to ensure timely resolutions.
- Engage in continuous training to stay updated on product knowledge and service trends.
Requirements
- Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support, particularly in electronics or warranty services, is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude towards problem-solving.
- Strong analytical skills and attention to detail.
- Willingness to learn and adapt in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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