French Speaking Customer Support for Ride-Sharing App Department
6 days ago
Join the Ride-Sharing Revolution Patrique Mercier Recruitment ES is on the lookout for a French Speaking Customer Support representative for our Ride-Sharing App Department If you are fluent in French and have a passion for enhancing customer experiences in a fast-paced environment, we want to hear from you
In this exciting role, you will assist French-speaking users with their inquiries related to our ride-sharing application, ensuring they enjoy a seamless and enjoyable experience. As a part of a growing team, you'll have the opportunity to contribute to the success of a popular service while making a positive difference in the community. If you're ready to take on this rewarding challenge, apply today
Your Responsibilities- Deliver exceptional customer support to French-speaking users through various channels, including phone, email, and chat.
- Assist customers with inquiries related to ride-sharing services, solving issues and providing guidance.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to meet service goals and enhance overall user satisfaction.
- Engage in ongoing training to stay informed about product updates and industry trends.
Requirements
- Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- A strong passion for customer service and the ride-sharing industry.
- Prior experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a solution-oriented mindset.
- Strong analytical skills and meticulous attention to detail.
- Ability to thrive in a dynamic environment with high customer interaction.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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