French Speaking Customer Support for Ride-Sharing App Department
5 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a French Speaking Customer Support representative to join the Ride-Sharing App Department In this role, you will engage with customers and provide them with exceptional support, helping them with inquiries related to the ride-sharing platform. If you are fluent in French and passionate about customer service, this is the perfect chance to be part of a dynamic team in a fast-growing industry
Responsibilities- Provide outstanding customer support via phone, email, and chat in French.
- Assist customers with inquiries regarding the ride-sharing app and its services.
- Resolve customer complaints effectively and ensure a positive user experience.
- Educate customers on app features and help guide them through the onboarding process.
- Maintain detailed documentation of customer interactions for quality assurance.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Fluency in French (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving skills and a focus on customer satisfaction.
- Ability to work in a fast-paced team environment.
- Experience with customer service tools and software is a plus.
- Passion for technology and mobile applications is desirable.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is dedicated to matching skilled professionals with rewarding career opportunities. We are currently seeking a French Speaking Customer Support Representative for the Ride-Sharing App Department. This role is ideal for individuals who are passionate about technology and customer service and enjoy helping French-speaking users...
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