German Speaking Customer Service for Online Retail Department
4 days ago
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for German speakers to join the Online Retail Department as Customer Service Representatives If you are passionate about online shopping and enjoy assisting customers, this role is perfect for you. In this position, you will support German-speaking customers by answering their queries, resolving issues, and ensuring they have a seamless experience with our products. Become part of a dynamic team where your skills will be valued, and your contributions will enhance customer satisfaction
Your Responsibilities- Provide top-notch customer service to German-speaking clients via email, chat, and phone.
- Efficiently resolve customer inquiries and issues to ensure satisfaction.
- Maintain a friendly and professional demeanor in all communications.
- Document customer interactions accurately to facilitate continuous improvement.
- Work collaboratively with team members to achieve departmental goals.
- Participate in ongoing training to enhance product knowledge and customer service skills.
Requirements
- Fluency in German (both written and spoken) is required. Your native language and nationality should be stated in your application or C.V.
- A strong commitment to customer service and customer satisfaction.
- Experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to manage inquiries with a positive and proactive approach.
- Flexibility to work in a dynamic team environment.
- Desire to learn and grow within a reputable online retail company
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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