German Customer Care Representative

5 days ago

Athens, Attica, Greece ManpowerGroup Greece Full time

Hello Fintech Devotees

Do have a passion for  eCommerce and digital payment services ?

Are you keen on providing advanced payments solutions that can help customers worldwide realize their ambitions?

Look no further because ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for a German Speaking Customer Care Representative to work in an exciting Payments & Transactions project.

Company's HQ: Athens

Working Model: On-site (Athens, city center)

You will be reporting to: Operations Manager.

 What you will do:

Handle customer inquiries via email and chat, giving prompt answers to customer questions.

More specifically:

·       Provide assistance, resolve complaints, answer questions in the best interest of the customers.

·       Handling transactions and payment inquiries (refunds, manual charges, locating payments,..)

·       Follow communication procedures, guidelines, and policies

·       Keep accurate records of customer interactions and transactions in the CRM system

·       Address and resolve customer complaints or concerns in a professional and timely manner

·       Maintain a high level of company product knowledge to effectively answer customer queries

Requirements

What we are looking for:

·       Native or near-native German speakers with an English Fluency

·       Analytical minds with the ability to deal with complex financial inquiries

·       Clear Communication Skills

·       Tech savvy/Knowledge of MS office tools

·       Fast understanding and an ease of working with numbers and data

Benefits

Compensation package and Benefits:

Competitive compensation

  Rewarding bonus scheme

  Permanent contract

   Private health care benefits

   Daily meal allowance

  Relocation package for candidates outside Greece

Recruitment Process:

·       If you're interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview.

·       As for the next steps, there will be 2 more interviews with the client either in person or online.

(Recommended: For any questions regarding this opportunity, please contact directly Vassiliki Lampri to the following email: )

You can always check all our German Speaking roles here:

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece

  • German Customer Service Representative

    4 days ago

    Athens, Attica, Greece ManpowerGroup Greece Full time

    Are you passionate about delivering a unique customer experience and have a natural drive to help people?No two days will be the same as you'll provide valuable and memorable experiences to a wide range of customers for a world-leading manufacturer of road, mountain, triathlon, urban, fitness and electric bikes.ManpowerGroup Greece, on behalf of our...

  • German Customer Support Representative for Mercedes-Benz

    4 days ago

    Athens, Attica, Greece apply2day Full time

    Are you a German speaker? We are seeking to hire a Customer Support Representative for our client a large BPO here in Greece and represent Mercedes-Benz.Elevate your career and become a key player in crafting bespoke experiences for Mercedes-Benz enthusiasts.As a German-Speaking Customer Support Representative, you will be the voice and face of...

  • German speaking Customer Care Agent In Greece

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join the dynamic team at Patrique Mercier Recruitment JP as a German Speaking Customer Care Associate and embark on an amazing journey to Greece This role offers not only an exciting career opportunity but also a fully paid relocation package to help you settle into your new home in this beautiful Mediterranean country. As a Customer Care Associate, you will...

  • Customer Care Representative

    21 hours ago

    Athens, Attica, Greece iStorm Full time

    Τοποθεσία Αθήνα 8 λεπτά πριν Ημ. ανάρτησης 8 λεπτά πριν Entry/Αρχάριος Επίπεδο εμπειρίας Entry/Αρχάριος Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών...

  • German Customer Care Specialist

    5 days ago

    Athens, Attica, Greece speakit Full time

    Do you speak German? Then we want you to work in Greece for one of the biggest multinational companies in EuropeOn behalf of our client we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & reresent one of the biggest companiesAre you ready for your next adventure? For further info, read...

  • German Speaking Customer Service for Veterinary Services Department

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

    Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative for a Veterinary Services Department. This role is ideal for individuals passionate about animal care and providing exceptional service to German-speaking clients seeking veterinary assistance.ResponsibilitiesProvide...

  • German Speaking Customer Support Representative

    5 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join the team at Patrique Mercier Recruitment JP as a German Speaking Customer Support Representative in vibrant Athens, Greece This is an exciting opportunity for individuals who are passionate about providing first-class customer service while working in a dynamic and multicultural environment. As a Customer Support Representative, you will assist our...

  • German Speakers for Customer Service Representative

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Step into a rewarding career with Patrique Mercier Recruitment JP as a German Speaker Customer Service Representative This exceptional position offers you the opportunity to work for a leading international brand while enjoying a fully paid relocation to Greece. In this role, you will provide outstanding support to German-speaking customers, ensuring their...

  • Danish Customer Care Representative

    5 days ago

    Athens, Attica, Greece ManpowerGroup Greece Full time

    Do you want to join a rapidly growing company and kickstart your career?Are you capable of establishing, developing and maintaining positive business and customer relationships?Jeg ser frem til at møde digManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for Danish Speaking Customer Care Representatives Company's...

  • French Customer Care Representative

    4 days ago

    Athens, Attica, Greece ManpowerGroup Greece Full time

    Do you want to join a rapidly growing company and kickstart your career?Are you capable of establishing, developing and maintaining positive business and customer relationships?Ça y estManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for French Speaking Customer Care Representatives Company's HQ: Athens Working...