German Speaking Customer Service for Veterinary Services Department
4 days ago
Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative for a Veterinary Services Department. This role is ideal for individuals passionate about animal care and providing exceptional service to German-speaking clients seeking veterinary assistance.
Responsibilities- Provide outstanding customer service to German-speaking clients via phone, email, and chat, addressing inquiries related to veterinary services.
- Assist clients with appointment scheduling, service information, and general questions about pet care.
- Handle customer complaints and provide effective solutions to ensure client satisfaction.
- Document all customer interactions thoroughly in the system to maintain accurate records.
- Coordinate with veterinary staff to relay important information and address client needs efficiently.
- Stay updated on veterinary services and policies to provide accurate and relevant information to clients.
- Promote a positive and caring environment through empathetic and clear communication.
Requirements
- Fluency in German and English, both written and spoken.
- Experience in customer service, preferably in the veterinary or healthcare sector.
- Strong communication and interpersonal skills.
- Ability to handle sensitive situations with empathy and professionalism.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A strong passion for animal care and a commitment to providing excellent customer support.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative for a Veterinary Services Department. This role is designed for individuals passionate about animal welfare and dedicated to providing exceptional support to both pet owners and veterinary professionals.ResponsibilitiesProvide...
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