Spanish Speaking Customer Service for Veterinary Services Department
4 days ago
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative in the Veterinary Services Department. This position is ideal for individuals who are passionate about animal care and have excellent communication skills to support Spanish-speaking clients.
Responsibilities- Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat regarding veterinary services and inquiries.
- Assist pet owners with appointment scheduling, service options, and following up on vet care recommendations.
- Handle customer complaints and concerns with empathy and professionalism to ensure a high level of satisfaction.
- Document customer interactions accurately, maintaining detailed records in the company's database.
- Collaborate with veterinary staff and other departments to address client questions and ensure seamless service delivery.
- Stay informed about the latest veterinary services and health tips to provide knowledgeable support to customers.
- Promote a positive and caring image of the organization while engaging with clients.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Previous experience in customer service, ideally within the veterinary or pet care industry.
- Strong communication and interpersonal skills with a compassionate approach.
- Ability to manage multiple inquiries and provide solutions effectively.
- Proficient in using customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational abilities.
- A genuine love for animals and a desire to help pet owners.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is delighted to announce an opportunity for a Spanish Speaking Customer Service Representative to join the Veterinary Services Department. This role is ideal for individuals who have a passion for animal care and possess outstanding communication skills to support Spanish-speaking clients.ResponsibilitiesProvide exceptional...
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