Danish Customer Care Representative

4 days ago

Athens, Attica, Greece ManpowerGroup Greece Full time

Do you want to join a rapidly growing company and kickstart your career?

Are you capable of establishing, developing and maintaining positive business and customer relationships?

Jeg ser frem til at møde dig

ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for Danish Speaking Customer Care Representatives

Company's HQ: Athens

Working Model: Remote or Hybrid in Greece

You will be reporting to: Operations Manager.

What you will do:

Handle customer inquiries via email and chat, giving prompt answers to customer questions.

More specifically:

·       Provide assistance, resolve complaints, answer questions in the best interest of the customers.

·       Collect prompt and accurate customer feedback

·       Follow communication procedures, guidelines, and policies

·       Keep accurate records of customer interactions and transactions in the CRM system

·       Address and resolve customer complaints or concerns in a professional and timely manner

·       Maintain a high level of company product knowledge to effectively answer customer queries

Requirements

What we are looking for:

·       Native or near-native Danish speakers

·       Fluency in English

·       Clear Communication Skills

·       Tech savvy/Knowledge of MS office tools

·       Enthusiastic, patient, empathetic, multi-tasking and communicative

Benefits

Compensation package and Benefits:

Competitive compensation

  Rewarding bonus scheme

  Permanent contract

   Private health care benefits

   Daily meal allowance

  Relocation package for candidates outside Greece

Recruitment Process:

·       If you're interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview.

·      As for the next steps, there will be 2 more interviews with the client either in person or online.

(Recommended: For any questions regarding this opportunity, please contact directly Vassiliki Lampri to the following email: )

You can always check all our roles here:

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece

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