Dutch Speaking Customer Service Positions for Imperial Department
4 days ago
Patrique Mercier Recruitment FR is pleased to announce openings for Dutch Speaking Customer Service Positions with the Imperial Department. This role presents an incredible opportunity for individuals who are dedicated to delivering exceptional customer service in the tobacco and consumer goods industry. We seek enthusiastic candidates who are fluent in Dutch and eager to contribute to a dynamic team.
Responsibilities- Provide outstanding customer support to Dutch-speaking clients via phone, email, and chat, addressing their inquiries and concerns professionally.
- Assist customers with order processing, account management, and detailed product information.
- Effectively resolve complaints and issues, ensuring high levels of customer satisfaction.
- Collaborate with other departments to guarantee efficient service and product availability.
- Document customer interactions accurately and maintain comprehensive records to enhance service strategies.
- Stay informed about the company's products and policies to provide precise assistance.
- Seek feedback from customers to identify areas for improvement and contribute to overall service excellence.
Requirements
- Fluency in Dutch and English, both written and spoken.
- Experience in a customer service environment is preferred.
- Excellent communication and interpersonal skills.
- Ability to perform in a fast-paced setting with an emphasis on customer satisfaction.
- Knowledge of customer service software and proficiency in Microsoft Office is a plus.
- Detail-oriented with strong problem-solving skills.
- Positive attitude and a strong commitment to delivering exceptional service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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