Spanish Speaking Customer Service for Fitness

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative in the Fitness & Sports Equipment Department. This role is perfect for individuals who are passionate about fitness and sports, and who enjoy helping customers achieve their wellness goals through exceptional service.

Responsibilities
  • Provide outstanding customer service to Spanish-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries related to fitness and sports equipment, including product information, order tracking, and returns.
  • Educate customers about the best practices for using fitness equipment and offer tailored recommendations based on their needs.
  • Handle customer complaints and feedback professionally, ensuring effective resolutions.
  • Maintain comprehensive knowledge of the department's products, features, and promotions to assist clients effectively.
  • Document all customer interactions and maintain accurate records for future reference.
  • Collaborate with team members to improve processes and enhance customer satisfaction.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably in the retail, fitness, or health sectors.
  • Strong communication skills and a friendly, approachable demeanor.
  • Interest or knowledge in fitness and sports equipment is a significant advantage.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent problem-solving skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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