German Customer Service Agent in Greece- Fully Paid Relocation

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a German Speaking Customer Service Agent and take advantage of a fantastic opportunity that includes a fully paid relocation package to an exciting new destination In this role, you will become a key part of a dynamic customer service team, providing exceptional support and assistance to German-speaking clients. Your main responsibilities will include addressing customer inquiries, resolving issues efficiently, and ensuring a top-notch service experience. If you're passionate about customer service and ready to embark on a rewarding journey that combines work and cultural exploration, we want to hear from you

Responsibilities
  • Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
  • Actively resolve customer inquiries and problems, ensuring high levels of satisfaction.
  • Maintain thorough knowledge of company products and services to provide accurate information.
  • Record customer interactions accurately in the company's CRM system.
  • Collaborate with team members to improve processes and enhance customer experiences.
  • Engage in training programs to continuously enhance your skills and knowledge.
  • Contribute to the development of best practices and process improvements.

Requirements

  • Fluency in German and English is a requirement.
  • Strong communication skills with a commitment to delivering excellent customer service.
  • Ability to navigate a fast-paced, team-oriented environment effectively.
  • Prior experience in customer service is beneficial but not required.
  • Proactive and adaptable mindset with great interpersonal skills.
  • Willingness to relocate for the position and immerse yourself in a new culture.
  • Positive attitude and a genuine passion for helping others.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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