German Technical Support Role in Greece with Full Paid Relocation
4 days ago
Join the dynamic team at Patrique Mercier Recruitment JP as a German-Speaking Technical Support Associate in the picturesque country of Greece This exciting opportunity includes a fully paid relocation package, allowing you to immerse yourself in a new culture while advancing your career. In this role, you will provide top-tier technical support to German-speaking customers, ensuring they receive the guidance and assistance they need for an exceptional experience. Work in a collaborative atmosphere where your contributions are valued and enjoy the stunning Mediterranean lifestyle
Responsibilities- Provide excellent technical support to German-speaking clients through multiple communication channels.
- Troubleshoot technical issues and resolve inquiries in a timely manner.
- Maintain an in-depth understanding of the company's products and services.
- Document customer interactions accurately in the CRM system.
- Collaborate with cross-functional teams to improve service efficiency and customer satisfaction.
- Participate in training and development sessions to enhance service skills and product knowledge.
- Utilize customer feedback to contribute to the continual improvement of support processes.
Requirements
- Fluency in German and English, both spoken and written.
- Strong communication and interpersonal skills focused on customer service.
- Previous experience in technical support or customer service is an advantage.
- Ability to handle multiple inquiries simultaneously in a fast-paced environment.
- Excellent analytical and problem-solving abilities.
- A proactive and team-oriented approach with a desire to learn.
- Willingness to relocate to Greece and embrace new experiences.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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